Privacy policy
Introduction and Organization Information
At Accapi, we are committed to serving our customers and contacts to the best of our ability. Part of our commitment involves the responsible management of personal information collected through our websites accapi.com and related interactions. Our main objectives in processing this information are:
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To improve the user experience on our platform by understanding customer needs and preferences.
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To provide timely assistance and respond to requests for information or service.
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To enhance our products and services to meet the evolving needs of our users.
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To carry out necessary business operations, such as billing and account management.
Our policy is to treat personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we process is protected from unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal data while allowing us to provide the services you trust.
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We do not have a designated Data Protection Officer (DPO), but we remain fully committed to addressing your privacy concerns. If you have any questions or require further information on how we handle personal data, please do not hesitate to contact us using the following details: amministrazione@accapi.com or +39 00000000.
Your privacy is our priority. We are committed to processing your personal data transparently and with your security in mind. This commitment extends to our collaboration with third-party services that may process personal data on our behalf, such as for invoice delivery. Rest assured that all activities are conducted in strict compliance with applicable privacy laws.
Scope and Application
Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are simply browsing our websites accapi.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is treated with the highest standards of privacy and security. This notice outlines our practices and your rights regarding personal data.
Data Collection and Processing
Our commitment to transparency and data protection extends to how we collect and use your personal data. We collect personal data through various interactions, including but not limited to when you use our services or products such as sports and orthopedic clothing, or provide information directly to us.
The following list details the types of personal data we may process:
- First and last name
- Date of birth
- Approximate location based on IP
- Real-time location (e.g., GPS)
- Device ID
- IP address
- Payment information (e.g., credit card number, bank details)
- Payment method and history
Please note that we only process information essential for the provision of our services, to fulfill legal obligations, or to improve the user experience. Your privacy is paramount, and we are committed to processing your personal information responsibly and in compliance with all applicable laws.
At Accapi, we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at improving the services offered and ensuring the highest level of satisfaction for our users, customers, and employees. Here are the primary ways we use the collected personal information:
- Authentication and security
- Marketing and advertising
- Analytics and performance monitoring
- Payment processing
- Customer support
- Tag management
- Content delivery
- Transaction processing
- Research and development
- Communication efforts
- User feedback and satisfaction
- User engagement and retention
Your privacy is our priority. We process your personal data transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used exclusively for the purposes for which it was collected and in the ways authorized by you.
Data Storage and Protection
Data Storage
- Personal information is stored on secure servers located in: EU, NA, CA. For services requiring international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those of our main office.
- Data hosting partners: We collaborate with reliable data hosting service providers committed to using state-of-the-art security measures. These partners are selected based on their compliance with strict data protection standards.
Data Protection Measures
- Encryption: To protect data during transfer and at rest, we use robust encryption technologies.
- Access Control: Access to personal information is strictly limited to authorized personnel who have a legitimate need to access the data. We apply strict access controls and regularly review permissions.
- Security Audit and Monitoring: Regular security checks are conducted to identify and correct potential vulnerabilities. Furthermore, we monitor our systems for unusual activity to prevent unauthorized access.
Data Sharing and Disclosure
At Accapi, we are committed to safeguarding your personal data and ensuring it is treated with the utmost respect. This commitment extends to how we handle the sharing and disclosure of your data. Below we outline our practices in this area:
Sharing of Personal Information
- Third-party service providers: We may share your information with third-party service providers who perform services on our behalf. These trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obligated to keep your information confidential. These partners are prohibited from using your personal information for purposes other than providing such services to Accapi and are required to maintain the confidentiality of the information.
| Service Name | Provider | Purpose(s) | Types of Personal Data Collected | Link to Privacy Policy |
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| Google Analytics | Google Ireland Limited |
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https://business.safety.google/privacy/?hl=en |
| Google Ads | Google Ireland Limited |
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https://business.safety.google/privacy/?hl=en |
| Google Adsense | Google Ireland Limited |
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https://business.safety.google/privacy/?hl=en |
| Google Maps | Google LLC |
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http://www.google.com/intl/de/policies/privacy/ |
| Google Fonts | Google Ireland Limited |
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https://business.safety.google/privacy/?hl=en |
| Google Tag Manager | Google Ireland Limited |
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https://business.safety.google/privacy/?hl=en |
| reCAPTCHA | Google Ireland Limited |
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https://business.safety.google/privacy/?hl=en |
| Cloudflare | Cloudflare Inc. |
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https://www.cloudflare.com/privacypolicy/ |
| LinkedIn Analytics | LinkedIn Ireland Unlimited Company |
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https://www.linkedin.com/legal/privacy-policy |
| LinkedIn Ads | LinkedIn Ireland Unlimited Company |
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https://www.linkedin.com/legal/privacy-policy |
| Amazon Web Services | Amazon Web Services EMEA SARL |
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https://aws.amazon.com/privacy/?nc1=f_pr |
| Amazon Cloudfront | Amazon Web Services EMEA SARL |
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https://aws.amazon.com/privacy/ |
| Youtube | Google Ireland Limited |
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https://business.safety.google/privacy/?hl=en |
| Vimeo | Vimeo.com, Inc. |
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https://vimeo.com/privacy |
| Adobe Analytics | Adobe Systems Software Ireland Limited |
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https://www.adobe.com/privacy/policy.html |
| Matomo | InnoCraft |
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https://matomo.org/privacy-policy/ |
| Heap | Heap, Inc. |
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https://heap.io/privacy |
| Mixpanel | Mixpanel, Inc. |
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https://mixpanel.com/legal/privacy-policy/ |
| Woopra | Woopra, Inc. |
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https://www.woopra.com/privacy |
| Piwik Pro | Piwik PRO GmbH |
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https://piwik.pro/privacy-policy/ |
| Amplitude | Amplitude, Inc. |
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https://amplitude.com/privacy |
| Meta | Meta Platforms Ireland Ltd. |
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https://www.facebook.com/privacy/policy/ |
Data Processing Agreements
When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPA) that ensure your information is handled in accordance with GDPR and other relevant data protection laws. These agreements require third parties to implement appropriate technical and organizational measures to ensure the security of your data.
Transparency and Control
We believe in transparency and control over your personal data. You will always be informed of any significant changes to our sharing practices and, where applicable, you will have the opportunity to consent to such changes.
Your trust is important to us, and we are committed to ensuring that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any questions or concerns regarding how personal data is shared and disclosed, please contact us at amministrazione@accapi.com or +39 00000000.
User Rights and Choices
At Accapi, we recognize and respect your rights regarding your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring that you can effectively exercise your rights. Below is an overview of your rights and how you can exercise them:
Your Rights
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Right of Access (Art. 15 GDPR): You have the right to request access to the personal information we hold and to obtain information on how we process it.
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Right to Rectification (Art. 16 GDPR): If you believe the personal information we hold is incorrect or incomplete, you have the right to request its rectification or completion.
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Right to Erasure (“Right to be Forgotten”) (Art. 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
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Right to Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of the processing of your personal data under certain conditions.
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Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller.
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Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data under certain conditions, including processing for direct marketing.
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Right to Withdraw Consent (Art. 7, par. 3 GDPR): Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal.
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Right to Lodge a Complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.
Exercising Your Rights
To exercise any of these rights, please contact us at amministrazione@accapi.com or +39 00000000. We will respond to your request in accordance with applicable data protection laws and within the timeframes established by those laws. Please note that, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal data.
We are committed to facilitating the exercise of your rights and ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to contact us.
Cookies and Tracking Technologies
At Accapi, we care about your privacy and are committed to being transparent in the use of cookies and other tracking technologies on our website accapi.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, improving the user experience, and providing information that helps us improve.
Information about Cookies and Tracking Technologies
Cookies are small data files placed on your device that allow us to remember your preferences and collect information about website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.
How We Use These Technologies
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Essential Cookies: Necessary for website functionality, such as authentication and security. These do not require consent.
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Performance and Analytics Cookies: Collect information on how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.
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Functional Cookies: Allow the website to provide advanced features and personalization, such as remembering user preferences.
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Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of the advertising campaign.
User Choices and Consent
Upon your first visit, our website will present you with a cookie consent banner, where you can:
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Accept all cookies: Consent to the use of all cookies and tracking technologies.
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Reject non-essential cookies: Only cookies essential to providing you with the necessary website functions will be used.
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Customize preferences: Choose the categories of cookies you wish to allow.
Changes to Our Use of Cookies
We may update our use of cookies and tracking technologies to improve our services or comply with legal requirements. We will inform you of any significant changes and seek your consent if necessary.
For more detailed information about the cookies we use, their purposes, and how you can manage your preferences, please visit our detailed Cookie Policy at https://accapi.com/cookie-policy.
If you have any questions or concerns about the use of cookies and tracking technologies, please do not hesitate to contact us at amministrazione@accapi.com or +39 00000000. Your privacy and the integrity of your personal data are of utmost importance to us.
International Data Transfers
At Accapi, we may transfer your personal data to locations other than your country of residence, including countries that may have different data protection laws than those of your jurisdiction. We want to assure you that such transfers are conducted with the utmost care and in accordance with current data protection regulations, including the General Data Protection Regulation (GDPR).
Children's Privacy
At Accapi, we are committed to protecting the privacy of children who use our services. We recognize the importance of safeguarding minors' personal information and take steps to ensure compliance with applicable laws and regulations, including the Children's Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.
Age Requirements
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age without verifiable parental consent. If you are under 16, please do not use our services and do not provide us with any personal information.
Collection and Use of Information about Children
If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will promptly take steps to delete such information from our records. If you believe we have collected personal information from a child under 16 without parental consent, please contact us immediately using the following details: amministrazione@accapi.com or +39 00000000.
Verifiable Parental Consent
For certain features or services that may be directed at children, we may obtain verifiable parental consent before collecting, using, or disclosing a child's personal information. Verifiable parental consent can be obtained through methods such as:
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Providing a consent form that must be signed and returned by the child's parent or guardian.
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Verifying the parent's identity through a credit card transaction or other means.
Parental Rights
Parents or legal guardians of children under the age of 16 have the right to review, update, or delete any personal information collected from their children. To exercise these rights or to request the deletion of a child's information, please contact us at amministrazione@accapi.com or +39 030 2591208
Compliance with United States Privacy Laws
To appeal any decision we make regarding your request, please contact us within 60 days of receiving our response. You can submit your request via the link on our website or by using one of the following methods: Email: amministrazione@accapi.com
Phone: +39 030 2591208
When filing an appeal, please include your original request, the date of our response, and a brief explanation of why you believe our decision is incorrect.
The following provisions apply to residents of the United States of America:
A. Individual Rights
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information, in addition to those described above.
B. Right to be Informed
The data subject may request disclosure of the personal information collected, used, shared, or sold and the reason why such information was collected, used, shared, or sold. Specifically, the data subject may request to be informed of:
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The categories of personal information collected
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The specific pieces of personal information collected
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The categories of sources from which personal information was collected
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The purposes for which the personal information is used
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The categories of third parties with whom personal information is shared
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The categories of information that are sold or disclosed to third parties
C. Right to Deletion
The data subject may request the deletion of the personal information we have collected about them.
D. Right to Rectification
The data subject may request the rectification of personal information we hold about them.
E. Right to Limit Processing
The data subject may request that their sensitive personal data (e.g., social security number, genetic data, etc.) be used only for specific purposes, such as the provision of requested services.
F. Right to Opt-out
Accapi does not sell or share personal information. In the event that a user's data is sold or shared, the user has the right to object to the sale or sharing of personal information by submitting their request through the link on our website.
G. Right to Non-Discrimination
The data subject has the right to be protected from any discrimination for exercising their rights.
H. Submitting Requests
Requests can be submitted by sending an email to amministrazione@accapi.com or by calling +39 00000000. To verify the request, we will compare the information submitted with the information in our records. We will then respond to the request based on the requirements.
I. Minors under the age of 16
Accapi recognizes the importance of protecting the privacy of minors. We do not knowingly collect or disclose the personal information of minors under the age of 16. If a minor under 16 has provided us with personal information, we ask that a parent or guardian contact us via email at amministrazione@accapi.com or by phone at 00000000.
J. Sensitive Data and/or Biometric Data
We process sensitive personal data only with your prior consent and only for specific purposes that are clearly communicated at the time of collection. You can withdraw your consent at any time by submitting your request through the link on our website or via email to amministrazione@accapi.com.
